Refunds and cancellation
Online checkout: Watching costs $149 USD per month for one selected business and renews automatically until canceled. New Watching subscriptions include a 30-day free trial; the card on file is charged $149 on day 31 unless canceled. Two or more locations, or annual billing, are arranged by contract at the location pricing.
Cancel future renewals
Use the Manage billing link on this page or in any Watching email. Enter your billing email, open the link Stripe sends you, and click Cancel. Or email watch@lodestarstamp.com from your billing email and we'll cancel it for you. Either way works, and you don't need to give a reason. The time we receive your request determines whether it is before the next renewal. If processing your timely request overlaps a renewal, we refund that renewal. Access continues to the end of the paid period unless you ask us to stop emails earlier. Cancellation does not refund earlier periods outside the 14-day refund on the first paid invoice, except billing errors and any rights required by law.
During your free month. Cancel any time before day 31 and you are never charged. Watching keeps running until the free month ends, then stops.
Billing mistakes. If we charge you after a timely cancel, we refund that charge.
Refund
14-day refund on the first paid invoice. Email watch@lodestarstamp.com within 14 calendar days of that payment to request it. Include your Stripe receipt reference and the business name. No explanation is required. Refunds go to the original payment method; your bank determines when the credit appears. A refund ends Watching right away.
Contracts and annual billing
The 14-day refund on the first paid invoice applies to monthly and annual billing and to contracts. After those 14 days, an annual payment is not refunded pro rata; cancelling stops the next renewal and access continues through the paid period. A location added to a contract during a paid period is prorated immediately. Each contract lists its exact locations.
If fulfillment fails
If we cannot match the purchased service to the exact business you selected or cannot provide the baseline, we will resolve the issue or refund the affected payment. Do not pay again to retry a missing briefing.
Your public receipt
What happens to your record. Nothing. Your public receipt and its stamp stay up and stay free. Cancelling only stops Watching: the baseline, change alerts, weekly digest and monthly readout. Paying never changed what the public receipt shows, and cancelling doesn't either.
Cancellation, refunds and nonpayment never change, hide or remove a public receipt. Corrections remain free and follow the same evidence rules for everyone.
Operator and contact
Lodestar Stamp is operated by Banjo Ventures. Contact: watch@lodestarstamp.com. Effective September 14, 2026; updated September 24, 2026 for contracts and annual billing, October 7, 2026 for the 30-day free trial and October 8, 2026 for online cancellation. Terms of Service · Privacy policy.